CATI (Computer Assisted Telephone Interviews)

  • CATI can play a key role in managing complex respondent quotas such as nationally representative samples.                                                                                                                                          
  • Our well-managed sample organizer helps avoiding non response bias by ensuring that we call the phone numbers at different times on different days. This maximizes the probability of contacting the right person.                                                                                                                                           
  • We can conduct CATI studies quickly due to the automation of data capture and results.                 
  • Our central telephone lab counts with 26 CATI terminals.                                                                            
  • Our program monitors interviewer productivity to increase efficiency.